Visiting and contacting a young person in detention
We encourage you to visit a young person in a detention centre. Regular visits from family and friends help young people reintegrate with the community once they are released.
Our youth detention centres are located:
- Brisbane Youth Detention Centre, 99 Wolston Park Road, Wacol
- Cleveland Youth Detention Centre, 27–79 Old Common Road, Belgian Gardens, Townsville
- West Moreton Youth Detention Centre, 99 Wolston Park Road, Wacol.
Your visit will be in the ‘visits centre’ of the detention centre.
You must arrange your visit in advance.
Phone calls
You can speak to a young person on the phone while they are in detention. However, a young person must call you. You won’t be able to call them unless it’s an emergency.
If you have to tell a young person something that may upset them, let the staff know so they can support the young person.
A young person is allowed 120 minutes of call time each week to talk to their family and friends. They can talk for up to 10 minutes at a time.
They can also speak to their lawyer or caseworker, or the community visitor. These calls have no time limit and do not count towards their 120 minutes.
Letters
You can send as many letters to a young person as you like. Staff at the centre check all letters before young people receive them. Staff also check any letters that a young person sends to you. Staff will not check letters to or from a young person’s lawyer.
Send your letters to:
Brisbane Youth Detention Centre
PO Box 450
ARCHERFIELD BC QLD 4108
Cleveland Youth Detention Centre
27-79 Old Common Road
BELGIAN GARDENS QLD 4810
West Moreton Youth Detention Centre
PO Box 450
ARCHERFIELD BC QLD 4108
Your privacy
If you agree to being on a young person’s personal visits list and/or a young person’s call list, your approval will apply to the young person’s current stay in youth detention as well as any future stays. You should contact the youth detention centre if you want to withdraw your approval.
We will keep a record of:
- your name
- your telephone number
- the date and time of your visit with a young person
- how long your visit goes for.
This is in line with the Youth Justice Act 1992 (Qld).
CCTV and body worn cameras are used in youth detention centres. Audio and video footage is recorded.
We will manage your personal information in line with the:
You can read more about our commitment to privacy on our privacy page.
More information
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